PRIVACY POLICY

Registered Name: On Point (IOM) Limited.

Rich Sille Sport Psychology is a trading name of On Point (IOM) Limited (134372C), a Company registered in the Isle of Man.

This privacy notice tells you what to expect us to do with your personal information

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • How to complain

Contact details

Enquiries concerning the Privacy Policy can be made here

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • Names and contact details

  • Third party information (such as family members or other relevant parties)

  • Usage data (including information about how you interact with and use our website, products and services)

  • Website user information

  • We collect or use the following personal information for the operation of client or customer accounts:

  • Names and contact details

  • Marketing preferences

We collect or use the following personal information for information updates or marketing purposes:

  • Names and contact details

  • Marketing preferences

We collect or use the following personal information to comply with legal requirements:

  • Name

We collect or use the following personal information to protect client welfare:

  • Names and contact information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

LAWFUL BASES AND DATA PROTECTION RIGHTS

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: to improve the product or service.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are: to improve the product or service.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information to comply with legal requirements:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information to protect client welfare are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you

HOW LONG WE KEEP INFORMATION

We retain nonpublic personal information as required or permitted by applicable laws and regulations, including to honour your choices, for our billing or records purposes, and as otherwise necessary to fulfil the purposes described in the Privacy Policy.

HOW TO COMPLAIN

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Isle of Man Information Commissioner.

The ICO’s address: Isle of Man Information Commissioner, Head Office, PO Box 69, Douglas, Isle of Man. IM99 1EQ. Telephone: +44 1624 693260

Last updated

31 January 2025